Medical Assistant Professional Development
This AMA STEPS Forward toolkit on professional development (PD) for medical assistants (MA) provides comprehensive strategies to advance the professional development of medical assistants (MAs). It offers actionable guidance on expanding MAs’ roles within healthcare teams, aiming to improve practice efficiency, patient satisfaction, and job fulfillment among support staff.
Healthcare organizations can utilize this module to effectively broaden the responsibilities of medical assistants, leading to optimized workflows and enhanced patient care. By investing in the growth and development of MAs, practices can foster a more collaborative and efficient healthcare environment.
Four STEPS to Start an MA Professional Development Program
- Poll the Team and Prioritize Training Topics
- Select a Program Leader
- Assemble the Curriculum and Educational Materials
- Execute and Evaluate the Training
The toolkit offers text, quizzes, and downloadable templates and resources. Note that physicians who read the text of the toolkit and all the downloadable resources may earn CME credit.